Betjilli Privacy Policy — Your information is safe with us

1 Introduction & Scope

Betjilli is an internationally licensed online gaming platform. We understand that your personal information is highly sensitive, and protecting it is our foremost responsibility.

This Privacy Policy applies to the Betjilli website, mobile application, and all related services. By using any Betjilli service, you agree to this policy.

• This policy has been drafted in accordance with international data protection laws.
• We will endeavor to provide advance notice of any changes.
• This policy is available in both Bengali and English.

2 Data We Collect

Betjilli only collects data that is necessary to provide our services. The table below outlines the types of data collected and the purpose behind each:

3 How We Collect Your Data

Betjilli collects information through various methods, with full transparency at every step:

• Directly Provided Information: You provide information directly during registration, KYC verification, and when contacting support.
• Automatic Collection: Technical information is collected via cookies and log files while you use the platform.
• From Third Parties: Limited verification data is received from payment processors and KYC service providers.

4 Purpose of Data Use

Betjilli uses the data it collects for the following purposes:

• To create and manage your account and ensure secure login.
• To complete payment processing, deposits, and withdrawals.
• To comply with legal obligations, such as age verification and anti-money laundering requirements.
• To ensure platform security and detect fraudulent activity.
• To enhance your gaming experience and send you relevant bonus offers.
• To provide customer support and resolve issues.
• To identify unusual gaming patterns as part of our Responsible Gaming program.

We never share your data with third parties for marketing purposes.

5 Data Sharing & Disclosure Policy

Betjilli takes your privacy seriously. Your information is not shared with any third party except in the following limited circumstances:

• Payment Service Provider: Only the minimum data necessary to complete a transaction is shared.
• KYC Verification Providers: Your data is shared with authorized agencies solely to verify your identity.
• Legal Authorities: When legally required by a valid order from a court or regulatory authority.
• Technology Service Provider: Trusted partners who assist in operating the platform, all bound by strict confidentiality agreements.

6 Cookie Policy

The Betjilli platform uses cookies. Cookies are small text files stored in your browser that help improve platform functionality.

• Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Used to analyze usage patterns and improve the platform. You have the option to disable these.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit certain platform features.

7 Data Retention Period

Betjilli does not retain your data longer than necessary:

• Data for active accounts is retained for as long as the account remains active.
• Following account closure, certain data may be retained for up to 5 years to meet legal obligations.
• Transaction records are retained for a specified period in accordance with financial regulations.
• Marketing-related data is deleted immediately upon withdrawal of your consent.

8 Your Rights

As a Betjilli member, you have several important rights over your personal data:

To exercise any of these rights, contact the Betjilli support team. We will do our best to respond within 30 days.

9 Child Protection Policy

Betjilli takes a strict stance on protecting the privacy of users under 18.

• Our services are for adults only — account registration by minors is strictly prohibited.
• If it is ever found that data belonging to a minor has been collected, it will be deleted immediately and the associated account will be closed.
• Age verification is mandatory at the time of registration.

10 International Data Transfers

As Betjilli is an international platform, your data may be processed on servers located in multiple countries. We ensure that:

• All data transfers are conducted in compliance with international privacy standards.
• Appropriate safeguards are in place for any transfer of data to third countries.
• International security standards apply across all data centers.

11 Policy Changes & Updates

Betjilli may update this Privacy Policy from time to time. For any significant changes:

• Advance notifications will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

12 Contact & Complaints

For any privacy-related questions or concerns, please contact the Betjilli support team:

• Get instant help via Live Chat.
• Email: [email protected] — privacy-related requests receive the highest priority.
• We aim to resolve all data protection requests within 30 business days.